Permit Technician

Website Town of Frisco

Job Description

This position is a combination of technical and paraprofessional work primarily assisting the Building and Planning Divisions. The primary tasks include utilizing software programs to manage the processing of permit application submittals, reviewing construction plans for completeness, ensuring all necessary documentation has been completed, and tracking of permits through the permitting process so that structures within the Town of Frisco provide a safe and healthy environment for its citizens and the public. Ultimately the permitting process is followed through until certificate issuance or permit closure. The Permit Technician serves as the main communicator to the public regarding building and planning division questions and application processes while also providing information to the public regarding basic land use regulations and development application procedures, building codes, along with conducting research and special projects.


  • Provides administrative support and acts as a liaison between the Community Development Department andthe public on matters related to Department operations, including Building and Planning Divisions.
  • Maintains Town of Frisco permitting email box and permit software program to manage processing of permits needed and notifying staff or homeowners/contractors of next steps.
  • Enters contractors and homeowners in permitting software. Provides direction, step-by-step instruction, and assistance with issues which vary based on questions or needs.  Keeps business licenses up to date as well as plumbing contractors’ State DORA licenses up to date.
  • Assists the Building and Planning Divisions with the permit process including intake of permit applications, completeness checks, calculating and assessing fees based on type of construction and use of building, creating electronic files, and assigning plan reviews and data entry into permit tracking software, and forward plans to outside agencies.
  • Communicates and collaborates with other divisions, departments, jurisdictions, and town districts to ensure that all parties involved in a permit have been notified and/or approve of the issuance of the building permit and/or certificate.
  • Communicates with Building Official, Plan Reviewer, Inspector, Planner, Community Development Director for questions or issues with contractors and permits.
  • Assesses county fee requirements (SCHA Fee) and Finance fee requirements (Improvements Agreements, Development Review Accounts).  Notifies entity and runs reports for recordkeeping.
  • Remains consistent in assuming responsibility for ensuring that the process remains timely within the established division’s expectations for turnaround and customer service.
  • Issues certificates of occupancy (CO) or certificates of completion (CC) for residences and commercial/industrial buildings upon approval of Building Official.
  • Maintains and updates a variety of records for distribution including permit fees paid and valuation of construction, CO and CC lists. Prepares, posts, and distributes associated reports for the website, monthly reports for Council Reports, Community Score Card, and year-end summaries. In addition, the Dodge, Census Bureau Reports, Summit County Builders Association, and other statistical reports for the building permit process.
  • Addresses Department correspondence and responds to public inquiries including questions relating to Building permit and Planning and Zoning application procedures. Handles updates and announcements regarding Department activities.
  • Assists with oversight and improvement of internal systems including information management and upkeep of application forms, files, and databases/application logs.
  • Has a basic knowledge of the International Code Council (ICC) residential and building codes and assists with building questions. Also has a basic knowledge of the Unified Development Code (UDC) and assists with planning and zoning questions. Creates correspondence as assigned.
  • Scans department’s paper files and records into Laserfiche for electronic records retention. Assign meta datafor tracking purposes.
  • Processes department’s public records requests and maintains spreadsheet with data files for reference.
  • Prepares communication products such as workshop/public meeting coordination, document production, displays, and newspaper inserts and ads.
  • Adheres to Town of Frisco policies, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
  • Ability to function and make good decisions in the absence of a supervisor.
  • Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
  • Performs other job duties/responsibilities as assigned by management.
  • Employees are held accountable for all duties of this job.


Please visit the Town website above for a complete list of the job requirements.


Too many to list, please visit the Town website above for a complete list of benefits and perks.

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