Code Compliance Manager

Website City of Littleton

The City of Littleton has an opening for a Code Compliance Manager to work closely within the City of Littleton to enhance and preserve the health, safety and welfare of our neighborhoods and business districts through education, guidance and enforcement of City codes. This includes responding to and investigating reports of non-compliance with city ordinances.

Ideal candidates will have significant experience working with or leading a municipal code enforcement team and have an advanced understanding of International Property Maintenance Code and Zoning Ordinances.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and one of Colorado’s top five places to Raise a Family. Home to a charming and historic downtown, a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to its employees. For more information, please see the 2023 Benefit Guide.

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Starting pay range $75,200 – $91,900 per year

This full-time Code Compliance Manager position is exempt per FLSA and is not eligible for overtime compensation.

Work Schedule:  This full-time position typically will work 7:30am to 4:30pm, Monday through Friday. Flexible schedule can be discussed upon hire.

Application Deadline: Applications will be accepted until a qualified pool of candidates is established or the position is filled.

Essential Duties & Responsibilities 

  • Receives complaints of code violations through city software applications and/or email, or by telephone, in-person, or in writing.
  • Responds to requests for information and assistance via computer software, telephone, and in person at the Littleton Center.
  • Responds to complaints and investigates and initiates code cases to ensure compliance with the International Property Maintenance Code, International Building and Residential Codes, and other City adopted codes, amendments, and ordinances.
  • Uses a work issued computer and tablet to enter information regarding code enforcement complaints and prepares letters, reports, and check requests.
  • Uses GIS based maps, related software and Assessor’s database to research properties, owners, and boundaries.
  • Determines if violations of applicable codes exist through performance of inspections of property and/or other investigative actions.
  • Conducts code compliance inspections of properties and follow-up activities related to achieving compliance with city codes.
  • Contacts tenants, homeowners, and owners of residential and commercial properties in-person, by phone and via email to explain complaints or code violations and the actions and required timeframes needed to correct violations.
  • Creates and serves notices of violation(s) in-person and/or via mail to document the code requirements and the nature and type of violation as well as the corrective action(s) required.
  • Schedules and initiates appropriate follow-up action to verify correction of violations.
  • Coordinates with other city departments and outside agencies to ensure enforcement of and compliance with the adopted city codes and ordinances. Issues summonses to municipal court for violations, prepares required legal documentation, and provides court testimony.
  • Prepares Notice and Orders using the Uniform Code for the Abatement of Dangerous Buildings and/or International Property Maintenance Code.
  • Coordinates the activities of third-party contractors to cut weeds, remove rubbish, remove snow and conduct other abatement processes.
  • Prepares paperwork and assists in the filing of property liens along with the Finance department and County departments.
  • Coordinates special projects within the city including neighborhood clean-up, natural area clean-up, etc.
  • Coaches and mentors Code Compliance Officers.
  • Participates in strategic planning activities for Code Compliance Division and the Community Development Department.
  • Operates a city vehicle to conduct property inspections and perform field activities.
  • Observes and follows established city and department policies and procedures in the daily conduct of the job.
  • Plans and arranges work schedule and establishes priorities to complete scheduled, assigned work within parameters assigned.
  • Prepares statistical reports of violations and inspections for management.
  • Delivers work products and services to customers within assigned full-time work schedule. In order to complete assigned work there may be occasional hours outside of the normal work schedule.
  • Performs other similar duties as assigned.
  • May serve as an Emergency Worker.

Supervisory Responsibilities:

  • Encourages an environment of collaboration and teamwork.
  • Selects, trains, and evaluates employees.
  • Completes assigned Supervisory training.
  • Provides guidance and assists employees in the fulfillment of responsibilities.
  • Assigns and directs work; addresses and resolves issues.
  • Manages employee performance through meaningful, timely feedback and appraisals.
  • Attends and provides direction for Community Development leadership team.

Minimum Qualifications 

  • High School Diploma or equivalent; and
    Five (5) years of code compliance or related experience; or
    An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.
  • Requires certification as ICC Property Maintenance and Housing Code Inspector OR CACEO Advanced Code Enforcement Officer at time of hire and both certifications are required within twenty-four (24) months of hire.
  • Requires certification as ICC Residential Building Inspector within twenty-four (24) months of hire
  • Must have a valid driver’s license.
  • Must be able to pass a pre-employment criminal background check, motor vehicle records check, drug screen and physical.

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree in criminal justice, psychology, sociology, or a related field
  • Municipal code enforcement or property or housing inspection experience
  • ICC certification as Property Maintenance and Housing Code Inspector or Residential Building Inspector
  • 2+ years of supervisory or team lead experience

Knowledge, Skills, Abilities 

  • Advanced knowledge of city ordinances and environmental codes with the ability to research and interpret International Property Maintenance Code, International Building and Residential Codes, and related city codes.
  • Basic knowledge of all city codes; the general layout of the city, locations of city neighborhoods, and the ability to locate property addresses using maps, verbal or written directions, or instructions.
  • Basic knowledge of the principles, practices, and techniques of local government code compliance operations and the ability to apply that knowledge to perform the essential duties and responsibilities of the position.
  • Advanced interpersonal and communication skills, both written and verbal, with the ability to effectively interact and communicate with individuals who may be angry or skeptical, argumentative, or disagreeable.
  • Strong leadership and strategic planning skills
  • Strong conflict resolution skills with the ability to diplomatically deescalate situations when appropriate.
  • Strong technology skills and ability to utilize case management systems and general programs such as Office 365, including Teams, Excel, Word and PowerPoint.

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES:

  • The majority of this work is performed outdoors. Outdoor work includes operation of a city vehicle to travel to locations throughout the city to conduct inspections and meet with customers.
  • Outdoor work involves exposure to adverse weather conditions; possible exposure to fumes, odors, dusts, mists, gases, poor ventilation, weeds/pollen, infectious agents; occasional exposure to mechanical and electrical hazards, high exposed work sites, burns, radiant energy, and toxic or caustic chemicals.
  • Physical requirements include occasional lifting, carrying, pushing, and pulling objects weighing up to 50 pounds with or without assistance.