Permit Technician

Website Arapahoe County Government

Under general supervision, the Permit Technician performs technical and clerical work in support of the Building Department, to include various permitting and plan review duties, significant front line customer service contact, data entry, fee assessment and other duties as defined herein.

We offer competitive salary and a comprehensive benefits package! To learn more about our benefits, please visit http://www.co.arapahoe.co.us/DocumentCenter/View/2385

To be considered, apply on our website!

https://www.governmentjobs.com/careers/arapahoe

Duties:
The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required.  The County reserves the right to modify or change the duties or essential functions of the job at any time.

Answers telephone and receives inquiries in person, providing or mailing information based on considerable knowledge of department activities as well as building codes and permits, or referring callers to appropriate personnel, as necessary.

Assists contractors, homeowners and the general public in person at the front counter; enters all inspection requests in permitting system; responds to inquiries from various officials, agencies and the general public regarding building codes and permits; prepares and issues building, electrical, mechanical, plumbing permits and certificates of occupancy.

Reviews permit submittals for completeness, including number of plans, required dimensions, square footage figures, etc., and then obtaining the appropriate information from the applicant, preferably before the applicant leaves the office.

Assists plan review personnel by performing plan reviews on simple projects (e.g. basement finish permits), issuing pre-determined plan review comments and marking the plans accordingly.

Processes and tracks inspection results for Building Violation notices.

Periodically performs back-up duties as the recording secretary for the Board of Review.

Utilizes computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; summarizes data in preparation of standardized reports, including semi-annual and annual reports.

Receives payments for building permits, re-inspection fees, Special District Fees, and miscellaneous tasks at the front counter or by mail; processes payments accordingly and maintains related records; deposits monies as appropriate; maintains balance reports; collects and deposits all cash received by the end of the day.

Reviews a variety of forms and records for accuracy and completeness in preparation of processing and/or issuing permits.

Researches current and historical issues related to building codes, permits and inspections via computer, microfilm, active files and archived records.

Maintains statistical and financial reports including number of plans reviewed, permits issued, inspections performed, valuations, refunds and all related data; completes and provides Census Bureau reports to appropriate agencies.

Types materials from typed or handwritten copy, which requires use of a variety of complicated formats for preparing correspondence, permits, certificates of occupancy, inspection correction notices, labels, reports, records, etc.; assumes responsibility for correctness of spelling, punctuation, grammar and format.

Establishes and maintains a variety of tangible files, filing and retrieving information as requested or otherwise necessary.

Performs other duties as assigned.
Requirements:
SKILLS AND ABILITIES:

Considerable knowledge of arithmetic, spelling, grammar, punctuation and vocabulary.

Considerable knowledge and skills regarding the use of computer and common office software, and the ability to promptly acquire additional related skill sets.

General knowledge of the application of established bookkeeping and accounting principles and techniques to governmental accounting transactions.

General knowledge of state and local building code regulations, policies and procedures.

General knowledge of terminology used within the department.

General knowledge of office accounting methods and procedures.

Ability to organize and effectively process and maintain building permit records and files, and prepare reports from them.

Ability to analyze and record information and to balance figures.

Ability to understand or apply laws, regulations and policies to the maintenance of building permit records.

Ability to verify documents and forms for accuracy and completeness.

Ability to understand and follow oral and written instructions.

Ability to type accurately at a rate of 50 words per minute and 10-key ability highly desirable.

Ability to exercise independent judgment, discretion and initi­ative in completing assignments and in dealing with other employees and the general public.

Ability to exercise considerable tact and firmness in dealing with contractors, homeowners and the general public.

Ability to establish and maintain effective working relationships with other employees and the general public.

BEHAVIORAL COMPETENCIES:
Accuracy:  Meeting and exceeding high standards of accuracy and quality based on established systems, technologies and guidelines.

Customer Focus:  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Decision Making:  Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints , and probable consequences.

Negotiating:  Can negotiate skillfully in tough situations with both internal and external groups: can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

Patience:  Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Problem Solving:  Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.

EDUCATION:

Graduation from high school or GED equivalent with coursework in general office practices.

EXPERIENCE:
Three (3) to Five (5) years of customer service or clerical experience, and  construction related knowledge / experience preferred.

(An equivalent combination of education and work experience that satisfy the requirements of the job may be sufficient).

Additional requirements:

Possession of an International Code Council (ICC) Permit Technician certification at time of hire is highly desirable, and the position would require this certification to be acquired within one year from the date of employment.

This position requires successful completion of pre-employment background and motor vehicle checks.

Supplemental Information:
SUPERVISION RECEIVED:

Works under the general supervision of the Permit Technician Supervisor.

SUPERVISION EXERCISED:

None.

INTERPERSONAL CONTACTS:

Ability to professionally represent the County with various construction professionals (e.g. architects, engineers), developers, contractors, owners, supervisors, other employees, and the general public as well as with other public and private entities.  Requires a high degree of interpersonal skills related to tact, sound judgment, decision-making and the ability to influence people at all levels. The employee is accountable for the results of the contact

WORK ENVIRONMENT:

Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.

No unusual physical demands are associated with this position.

Spends 50% of the time sitting and 50% of the time either standing or walking.

Occasionally lifts, carries, pulls or pushes up to 20 lbs.

Uses cart, dolly, or other equipment to carry in excess of 25 lbs.

Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.

Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, etc.

Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

Visual capacity enabling constant use of computer or other work related equipment.

_________
Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently  : Activity exists between 1/3 and 2/3 of the time.
Constantly  : Activity exists more than 2/3 of the time.

To be considered, apply on our website!

https://www.governmentjobs.com/careers/arapahoe

 

To apply for this job please visit the following URL: https://www.governmentjobs.com/careers/arapahoe →